OUR CUSTOMERS

Welcome to Southwest Service Life Insurance Company

We thank you for choosing us for your health insurance needs. We feel you have made a wise choice and we look forward to providing coverage for you and your family. As a valued customer, you have a dependable, quality health plan from one of Texas' leading health insurance carriers.

And when it comes to service, we provide prompt and fair claims payments and excellent customer service, that's why "Service" is our middle name.

Click on the links to the left to find answers to your most pressing questions.

Still have Questions? Call our friendly customer service representatives who are ready to assist you. You may also email directly to our policy holder service department and a customer service representative will research and email you with answers to your questions.

Office Number: 817-284-4888
Toll-Free Number: 800-966-7491

Administration Fax Number: 817-284-4474
Agency Fax Number: 817-284-7954
Policyholder Service Fax Number: 817-299-4094

Policyholder Service Hours:
8:30 - 4:30 CST Monday-Thursday
8:30 - 3:00 CST Friday 

Mailing Address:
Premium Payments
PO Box 961202
Fort Worth TX 76161-1202

Mailing Address:
Claims and Correspondence
PO Box 982005
Fort Worth TX 76182-8005

Physical Address:
7001 Blvd 26 #434
Fort Worth TX 76180

Email Address
phs@southwestservicelife.com

Medicare Supplement (PMIC)
Toll-Free Number (Claims Only) 888-953-7700
Mailing Address for Submitting Claims Only
Physicians Mutual Insurance Co
PO Box 2775
Omaha NE 68103-2775

All other Questions regarding Medicare Supplement Policies refer to Southwest Service Life Insurance Co.

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